Contact
Reservation Request Form
Please be aware that submission of the Reservation Request Form is not a confirmation of your reservation. After we receive your Reservation Request Form, we will contact you within 24 hours to inform you of availability. If both parties agree on the availability, then your reservation will be confirmed.
Please feel free to contact us by telephone during our normal business hours (9:00-20:00 JST). We can speak in both English and Japanese.
TEL: 095-801-7900 (+81-95-801-7900)
- Please fill out the “Reservation Inquiry Form” then click the “Submit” button.
- We will reply to your request within 24 hours to inform you of availability.
- If you are satisfied with the availability, you will then confirm your reservation by providing a valid credit card number and expiration date.
- Within 24 hours, we will send you another email confirming your reservation.
- Your reservation is complete!
*Please read our cancellation policy BEFORE you submit your Reservation Request Form.
**If 24 hours passes without a reply from us, please try again. It is possible there was a mistake in the email address. You may also call to see if your email was received.
***Please note that you must reply to our emails within 24 hours of receipt. After 24 hours, your reservation will be cancelled.
Hostel AKARI Cancellation Policies
Please carefully review our cancellation policies as stated below:
Regular Policy:
-Cancellations or changes within 24 hours of the scheduled reservation will be charged for 100% of the room fees for the first night of your reservation (and 50% of the room fees for the second night of your reservation, if applicable).
-Cancellations or changes within 48 hours of the scheduled reservation will be charged for 50% of the room fees for the first night of your reservation.
-Cancellations without notice (aka “no shows”) will be charged for the entire reservation.
Peak Season Policy:
-During our busy seasons (Spring, Summer, major festivals), cancellations must be made ONE WEEK prior to your scheduled reservation or you will be charged 100% of the room fees for the first night of your reservation (and 50% of the room fees for the second night, if applicable).
-Cancellations without notice (“no shows”) will be charged for the entire reservation.
Group Booking Policy:
Due to the nature of group bookings, cancellation is not guaranteed. When we discuss your plans for staying at Hostel AKARI, a cancellation policy for your specific booking will be created prior to confirmation of your reservation.
※Please be aware that in order to secure your booking, you will need to provide a credit card or bank transfer.